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Services
As full service debt collection experts, we serve numerous industries, both consumer and commercial, as well as
governmental entities and healthcare. We provide everything from an Early-Intervention program to hospitals, a debt
collection letter service to doctors offices, 3rd party collection services to department stores, municipalities, banks,
credit card issuers, commercial collection for B2B and consulting services for revenue and receivables control.
Placements made through our Client Web Portal are promptly loaded and acknowledged; your accounts immediately
go into production according to a customized matrix (a blueprint) for your collection program; addresses are
scrubbed to postal standards and validated by the postal service's National Change of Address (NCOA) service and
notification of the commencement of debt collection action is sent to your debtor - all within 24 hours. Accounts are
sorted to a trained and experienced collection professional for prompt telephone contact.
We are frequently asked, "What makes you different from everyone else?" The answer is commitment. Creditors
almost invariably notice a spike in returns during the first 30 to 90 days and then a gradual decline and a sudden
and precipitous drop at about 9 months. This is because most agencies will 'drop' unproductive and unprofitable
accounts after several months without success. This represents an enormous loss to that agency's client. At PMR
Progressive, we keep accounts active for up to 7 years from the date of delinquency and continue pursuing the debt
because circumstances can change from year to year and we want your debtor to know that we are still expecting
them to honor their debt and commitment to you.
We are especially proud of our First-In-Service approach to our clients, including the payment of collections due to
them through Direct Deposit into their specified bank account to avoid delays and lost or misplaced checks. Our
Client Web Portal allows our clients to look up their accounts online, drill down to actual notes entered on an account
by the assigned collection agent, view the status and even create, generate and download their own custom-defined
reports in Excel. Crystal Reports Enterprise allows us to create custom reports and schedule them for automatic
generation and delivery to clients on the day they require them and in the custom format they have requested.
While our rates are competitive in the industry, we will not propose a service rate which prevents us from providing
the comprehensive service that is necessary to produce a solid return. The important number is not the contingency
fee rate; rather, it is the net return which the client receives.
governmental entities and healthcare. We provide everything from an Early-Intervention program to hospitals, a debt
collection letter service to doctors offices, 3rd party collection services to department stores, municipalities, banks,
credit card issuers, commercial collection for B2B and consulting services for revenue and receivables control.
Placements made through our Client Web Portal are promptly loaded and acknowledged; your accounts immediately
go into production according to a customized matrix (a blueprint) for your collection program; addresses are
scrubbed to postal standards and validated by the postal service's National Change of Address (NCOA) service and
notification of the commencement of debt collection action is sent to your debtor - all within 24 hours. Accounts are
sorted to a trained and experienced collection professional for prompt telephone contact.
We are frequently asked, "What makes you different from everyone else?" The answer is commitment. Creditors
almost invariably notice a spike in returns during the first 30 to 90 days and then a gradual decline and a sudden
and precipitous drop at about 9 months. This is because most agencies will 'drop' unproductive and unprofitable
accounts after several months without success. This represents an enormous loss to that agency's client. At PMR
Progressive, we keep accounts active for up to 7 years from the date of delinquency and continue pursuing the debt
because circumstances can change from year to year and we want your debtor to know that we are still expecting
them to honor their debt and commitment to you.
We are especially proud of our First-In-Service approach to our clients, including the payment of collections due to
them through Direct Deposit into their specified bank account to avoid delays and lost or misplaced checks. Our
Client Web Portal allows our clients to look up their accounts online, drill down to actual notes entered on an account
by the assigned collection agent, view the status and even create, generate and download their own custom-defined
reports in Excel. Crystal Reports Enterprise allows us to create custom reports and schedule them for automatic
generation and delivery to clients on the day they require them and in the custom format they have requested.
While our rates are competitive in the industry, we will not propose a service rate which prevents us from providing
the comprehensive service that is necessary to produce a solid return. The important number is not the contingency
fee rate; rather, it is the net return which the client receives.
